Director of Operations

Job Details

• Position: Director of Operations
• Location: Mountain View, CA
• Schedule: Monday - Friday
• Pay Range: $185,000.00 - $195,000.00
• Bonus Eligible

Director of Operations

Reporting to the VP of Operations, this Director provides tactical and strategic leadership. Uniquely, this role is the regional lead for Mobilization for the Bay Region and Technology. It serves as the "bridge" between the executive vision and site-level execution, ensuring regional standards are met and talent remains stable across the territory. The Director of Operations is a key partner to the Google Food Team for strategy, program development, financial management, opening new business, and defining a culture of excellence. The role oversees front‑of‑house and back‑of‑house operations for restaurants, cafés, micro‑kitchens, and other food spots, partnering with other Line of Business owners and support functions such as procurement, HR, finance, accounting, and workplace and food safety to deliver on program expectations and goals. The Director identifies, motivates, trains, develops, and directs managers to achieve exceptional results and accomplish projects.

Key Responsibilities

• Operational Performance: Monitor budgets across all operations and leverage data to drive continuous improvement.
• Client Partnership: Act as key partner to the client and collaborate with stakeholders to operationalize the food program, owning the overall user experience.
• Cultural & Quality Leadership: Drive a culture of excellence, accountability, compassion and safety while maintaining a passion for high‑quality food preparation and taste.
• Strategic & Talent Management: Lead and mentor senior management to achieve business goals and talent development, with an eye on succession planning.
• Financial & Operational Integrity: Manage all financial responsibilities and reporting timelines with honesty, ensuring teams operate within budget and program standards.

Minimum Qualifications

• 10+ years of multi‑unit operations management.
• Strong financial acumen and experience managing complex budgets in a high‑profile corporate environment.
• Strong eye for operational and hospitality excellence.

Benefits

Full‑time positions offer a comprehensive benefits package, including retirement plan, health and wellness programs, medical, dental, vision, life insurance/AD, disability insurance, commuter benefits, employee assistance program, flexible spending accounts (FSAs), and additional voluntary benefits such as critical illness insurance, accident insurance, hospital indemnity, and legal services. Part‑time positions also provide many core benefits such as retirement plan, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, and choice auto and home program.

Equal Opportunity Employment

Compass Group is an equal opportunity employer. We commit to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. We will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with all applicable federal, state, and local laws.

Applications are accepted on an ongoing basis. Bon Appétit maintains a drug‑free workplace.