Director of Operations

The Region 4 Workforce Board is seeking a dynamic and strategic Director of Operations. The Director of Operations performs duties associated with the overall operations and program performance management of the Region 4 Workforce Development System working closely with the Chief Operations Office in planning, organizing, and oversight of Workforce Development programs. Servesas Equal Opportunity (EO) officer and Master User for region.

Duties

• Workforce Innovation and Opportunity Act (WIOA) implementation and establishing new processes/procedures
• Guide and organize effective WIOA Youth Programs to meet overall goals and objectives across the region.
• Review of Region 4 local guidelines/policies for alignment to DOL/DWD policies, WIOA and Common Measures to ensure policies are up to date and/or changed in accordance with State and Federal Policy
• Validation of WIOA and Common Measures data and provide formal report to Chief Operations Officer
• Implementing new Grants the region is awarded and establishing new processes/procedures.
• Maintain closed and archived participant files in accordance with policy
• Proficiency of the performance measurements and definitions.
• Develop data extracts from State database to provide data reports on regional performance as needed
• Manage special projects as needed
• Serve as the expert on Indiana Career Connect (ICC) Policies and Procedures
• Conduct monthly desktop monitoring to evaluate the timeliness and quality of documentation, services, and case notes
• Conduct annual monitoring of participant files in ICC, data tracking system
• Develop procedures for/and handling complaints of discrimination
• Perform the duties and responsibilities of the EO officer
• Other duties as assigned

JOB REQUIREMENTS:

• Extensive knowledge of Workforce Innovation and Opportunity Act, Wagner-Peyser Act, Unemployment Insurance Law, Veterans Services, and other related employment and training programs, and the laws and regulations, policies, and procedures governing them.
• Experience to coordinate programs with DWD, other state agencies and community based organizations to ensure efficient delivery of services.
• Ability to interpret, apply, and effectively transmit technical and administrative rules, regulations, and policies.
• Ability to promote Employment and Training Programs in the community.
• At least 10 years of Workforce Development management experience preferred.
• Annual Cafeteria Plan Stipend-$1,200 per month
• IRA Match up to 3% of wages after six months
• Supplemental Dental, Vision, Life, Disability and Other Insurances are offered through AFLAC--100% Employee paid
• Paid time off: 0-6 years-2 days per month / 6 or more years-3 days per month
• Days are earned but may not be used until after 6 months of continuous employment

Pay: $63,000.00 - $75,000.00 per year

• Paid time off

Education:

• Bachelor's (Preferred)

Experience:

• Workforce Development Management : 10 years (Preferred)

Ability to Commute:

• Lafayette, IN 47905 (Preferred)

Ability to Relocate:

• Lafayette, IN 47905: Relocate before starting work (Preferred)