Director of Operations, Health Analytics Practice

Director of Operations, Health Analytics Practice

Location: Chicago, New York, Washington, DC, or Tampa.

About the Opportunity

Supports business operations and growth of the Health Analytics Practice (HAP) under the firm’s Industries & Special Practices community. Requires a strategic, entrepreneurial leader comfortable working in ambiguity.

Responsibilities

• Partner with HAP experts and senior staff to develop practice strategy, improve financial performance, and grow revenue and profitability.
• Collaborate with BRG’s Financial Planning & Analytics (FP&A) team and HAP leadership to maintain rolling tracking and forecasting tools, aiming to achieve key revenue, margin, utilization, and leverage goals.
• Monitor HAP financial performance with FP&A, and schedule periodic check‑ins for performance updates.
• Act as liaison among HAP leadership, ISP community’s Director of Operations, and corporate VPs responsible for expert performance review, staffing, utilization, compensation, and staff performance.
• Lead strategic practice initiatives, including staffing & utilization management, headcount forecasting, staff performance management, learning & development, and practice data management.
• Maintain and track business development budgets and funding requests with HAP leadership.
• Partner with BRG Business Development to develop, track, and coordinate BD opportunities (job pitches, new case opportunities, marketing events).
• Coordinate cross‑practice market‑facing initiatives and improve internal communication of practice progress.
• Support practice events such as MD summit and other HAP meetings.
• Supervise operational staff such as HAP operations managers and ISP operations coordinators.

Qualifications

• Consultant or former consultant aiming for practice operations leadership, with background in strategy, management, or finance in a professional services firm.
• Minimum of 10 years prior work experience, preferably in fast‑paced consulting.
• Strong problem‑solving skills and an entrepreneurial mindset; ability to drive projects independently.
• Proficiency in analyzing financial information and building financial models (practice profitability, resource planning, compensation modeling).
• Excellent written and oral communication; confident, clear style.
• Strong project, time, and organizational management skills.
• Ability to manage multiple tasks, prioritize shifting demands, and learn quickly.
• Empathy, intellectual curiosity, and mature presence.
• Experience managing relationships and developing solution‑based proposals in a professional services environment.
• Proficient with Microsoft Office (Word, Excel, PowerPoint).
• Ability to travel to HAP offices in Boston, Chicago, New York, Tampa, and Washington, DC.
• Bachelor’s degree required; Master’s, MBA, CFA, or CPA a plus.

Salary and Travel

Salary Range: $175,000 – $250,000 per year.

Travel primarily to offices with significant presence of HAP staff.

Benefits

Candidate must be able to submit verification of legal right to work in the U.S. without company sponsorship.

Equal Opportunity Employment

BRG is a proud Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability, so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.