Director of Operations - Full Service

Director of Operations Locations

Must reside within 1–1.5 hours of assigned territory.

Position Overview

A well‑established, nationally recognized restaurant group is seeking an experienced, results‑driven Director of Operations to oversee a group of high‑volume, full‑service restaurants in either the Chicago/Wisconsin or Cincinnati markets. This role is responsible for operational excellence, financial performance, and team development across multiple locations.

Key Responsibilities

• Lead 8–10 restaurants within the assigned territory, ensuring operational, service, and brand standards are met.
• Recruit, develop, and mentor General Managers to deliver strong performance and leadership bench strength.
• Drive operational and financial results through effective P&L management, including food cost, labor, and controllable expenses.
• Partner with cross‑functional teams to implement initiatives that enhance guest satisfaction and team engagement.
• Actively visit restaurants on a regular basis to provide coaching, support, and performance feedback.
• Execute strategic initiatives, operational improvements, and guest‑experience enhancements.

Why This Role?

This is a high‑impact opportunity with a respected, growing brand where you’ll have the ability to shape regional performance, build a strong leadership bench, and influence guest experience at a multi‑state level.

Qualifications

• 5+ years of multi‑unit leadership in full‑service casual or fine dining (bar operations required).
• Proven ability to lead and develop teams across multiple high‑volume locations.
• Strong financial acumen with a history of achieving operational targets.
• Experience managing bar programs and alcohol compliance.
• Strong preference for backgrounds from brands such as Texas Roadhouse, Outback Steakhouse, LongHorn, Chili’s, BJ’s Brewhouse, Yard House, Buffalo Wild Wings, or similar.
• Not considering candidates from O’Charley’s, Olive Garden, or TGI Fridays.

Ensure compliance with health, safety, and alcohol service regulations.