Director of Operations: Evening

Assistant Director of Operations, PM RoleThe role of Assistant Director of Operations, PM role is one that embodies character, chemistry, competency, capacity, and the entrepreneurial spirit. The Assistant Director is a forward-thinking partner providing visionary leadership to ensure the overall effort of the director, shift leaders, team leaders, and team members achieve business goals. They must have integrity, a deep desire to do what is right versus "being right" to build a strong and healthy organization.

The leader must maintain chemistry with the team where they create a fun and caring environment for talent to be nurtured. This senior-level role would be responsible for cultivating harmony and a thriving culture among the team.Additionally, the Assistant Director would primarily partner with the Operator to own, to grow, and to take the business to the next level through: excellent operations, a "REMARK"able Drive Thru experience, a thriving catering business, and development of senior leadership through consistent development meetings and one-on-one sessions. A Director must always be growing themselves through leadership material as well as developing others around them.

Directors must always be professional, mature, positive, growth-minded, and poised. They must always be a humble servant leader, willing to share success, receive and give feedback.Requirements/ResponsibilitiesThe Assistant Director is responsible for:Overseeing the Best-in Class Hospitality to guestsOverseeing Front of House shifts and teams of 14-18 team membersDirecting the daily operations of a quick-service restaurantEnsuring that food safety and quality assurance standards are metEnforcing team member handbook policiesHandling and documenting all Team Member coaching(s), disputes, and corrections with grace and clear communication.Passion for serving and helping othersFinding opportunities to be generous with our guests and our teamLeading and overseeing the coordination of all aspects of PM operationsMaintaining shift productivity and labor goals, including break complianceEnsuring adherence to all safety and security proceduresCash management and flow during day partExcellence in daily operations of a high-volume, fast-paced restaurantRespectful and immediate response to guest needsTaking and assembling catering ordersEnsuring stewardship of all resources, even the smallest things: paper goods, towels, etc.BenefitsFlexible schedulePaid time offHealth insuranceDental insuranceVision insuranceLife insurance401(k)401(k) matchingReferral programEmployee discountMileage reimbursement