Director of Operations

Location: Abilene,TX(withregulartraveltoLubbockandDallas)

Compensation: $90,000–$110,000base,plusperformance-basedbonuses

StartDate: Immediate

AboutSterlingJasperProperties

SterlingJasperProperties(SJP)deliverstemporaryworkforcehousingforconstructioncrewsandtravelingfieldworkersacrossTexas.Weplaceteamsintofullyfurnished,high-qualityresidencessocontractorscanstayfocusedontheworkratherthanthelogisticsofhousingtheirpeople.Sinceourfounding,we'vegrownfromconcepttoafast-scalingoperator,andwe'reexpandingourfootprintthroughouttheTexasmarket.

Ourmissionisstraightforward:provideend-to-endtemporaryworkforcehousingthatgivescontractorsandoccupantsagenuinepeaceofmind.

TheRole

TheDirectorofOperationsownsthefulllifecycleofourhousingportfolio,fromsecuringpropertiesthroughmasterleasestopreparingmove-in-readyhomes,placingandtrackingresidents,andcoordinatingwithaccountingtokeepinvoicing,ownerpayments,andvendorpaymentsaccurateandontime.Thisisahands-onleadershiproleforsomeonewhocanbuildandrefinethesystemsthatallowagrowingoperationscale.

KeyResponsibilities

Lease&PortfolioManagement

• Source, negotiate, and execute master leases that grant SJP the right to place occupants as needed
• Grow and maintain the housing portfolio through new lease agreements
• Monitor portfolio operations day to day, resolve issues quickly, and improve processes for efficiency and resident experience
• Maintain organized records of all leases, contracts, and vendor agreements in our existing systems

Move-In/Move-OutOperations

• Oversee complete property readiness, furnishing and equipping each home to an Airbnb-caliber standard for day-one move-in
• Conduct move-in and move-out inspections for all residences
• Assign residents to properties, maintain accurate real-time occupancy records, and coordinate relocations as needed
• Ensure timely placement, high tenants satisfaction, and alignment with project timelines
• Serve as the primary point of contact for tenant concerns

Vendor&MaintenanceCoordination

• Manage relationships with cleaning crews and other service providers
• Coordinate maintenance and emergency repairs with property owners
• Setup and maintain utilities, internet, and recurring services as needed

Operations&FinancialManagement

• Partner with accounting to ensure clients are invoiced correctly and owners and vendors are paid on time
• Oversee monthly invoicing, collections, and owner payments
• Track operating costs per residence and provide monthly reporting
• Conduct cost analysis to guide future lease and investment decisions

Legal&InsuranceCoordination

• Partner with legal counsel to ensure compliance with housing and rentallaw
• Coordinate insurance and risk-management coverage for occupants
• Respond to housing-related legal issues, claims, or disputes

Business&CommunityRelations

• Manage SJP's Better Business Bureau accreditation and standing in Abilene
• Maintain strong relationships with construction-company clients
• Deliver regular occupancy and status reports to ownership

Qualifications

• 3–5+yearsinpropertyoperations,housingmanagement,orarelatedfield
• Strong negotiator with a proven record of securing favorable lease agreements
• Exceptional organization and attention to detail across people, properties, and payments
• Clear communicator who collaborates effectively across teams, especially accounting and external vendors
• Comfortable managing multiple properties and competing priorities at once
• Able to travel regularly to Abilene, Lubbock and other Texas markets requiring temporary workforce housing

Preferred

• Bachelor'sdegreeinbusiness,realestate,hospitality,orarelatedfield

WhatWeOffer

• Competitivebasesalaryplusperformance-basedbonuses
• Company-providedSUV
• Theopportunitytobuildandscaleagrowingworkforcehousingoperationfromthegroundup
• Acollaborativeteamwithdirectimpactonthebusinessandthepeoplewehouse