Unleashed Brands is seeking a Director of Call Center Operations to lead multi-brand contact center performance across internal teams and outsourced partners. You will set performance expectations, drive improvements, and align processes with branding needs while managing costs and vendor relationships.
The role requires 10+ years in call center leadership, strong analytics, and experience scaling AI-enabled tools and modern contact center tech.
#J-18808-LjbffrDirector of Multi-Brand Call Center Operations in bedford at Unknown Company
- Typical pay
- $38,500–$59,850
For context, most customer service representatives earn between $38,500–$59,850 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.