Director of Memberships

Reporting to the CEO, the Director of Membership will identify, develop, and implement strategies to support the ongoing recruitment and retention of members, and lead efforts to maximize membership value and dues revenue.

Responsibilities

• Oversight, implementation, and evaluation of specific member-directed programs, engagement opportunities, resources, and communications
• Regularly reporting on membership revenue, statistics, and trends with recommendations on future action
• Collaborating with other NAAMC divisions to align efforts with membership goals, and to optimize the dues collection process, membership models, the member database, and other technology solutions
• Relationship management with NAAMC chapters, individuals, sending agencies, and churches to facilitate their engagement with NAAMC Programming
• Preparation and tracking of departmental and program budgets
• The effective management, evaluation, and training of assigned staff positions; departmental strategic planning; and the monitoring of department operations.

Requirements

10+ years of related experience, with at least 8 years implementing data-driven, high-level business strategies and related short‑and‑long‑term plans; prior experience in a membership organization preferred

At least 5 years of progressive management experience preferred

Ability to analyze data and recommend solutions to issues affecting the organization’s membership

Superior oral, written, and interpersonal communication skills

This is a Fully Remote Work Opportunity with some on‑site events required.

The National African American Missions Council is an Equal Opportunity Employer.