Director of Living Operations & Tenant Experience

Hines is seeking a Director of Living Management to lead global residential and mixed-use operations, shaping standards, programs, and reporting to maximize occupancy, revenue, and resident satisfaction. The role partners with property, continental, and fund teams to implement scalable processes and premium service delivery across the portfolio.

You will supervise geographically distributed teams, oversee vendor performance, and drive monetization of amenities while aligning with firmwide goals