Leading the technical production-operations function, the full-time Director of Live Operations will ensure the availability and reliability of customer data services while managing 24x7 operational workflows and major incidents in a remote environment. Key Responsibilities Own the 24x7 operational health and reliability of CDM-managed production data services and workflows Lead incident and problem management disciplines, including severity definitions and post-incident reviews Provide technical leadership for production services operating in AWS and guide infrastructure-as-code practices Required Qualifications 8+ years in production operations, cloud/platform operations, or a comparable high-availability technical environment 4+ years leading technical production operations or operations-engineering teams Strong working knowledge of AWS production environments and operational troubleshooting Experience with Terraform or comparable infrastructure-as-code technologies Demonstrated success in automating manual production processes and improving reliability practices
Director of Live Operations in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.