arrivia seeks a Director of IT Service Desk & End-User Support in Scottsdale to lead a global, 2,000-employee service desk and end-user computing team. This build role will drive AI-first self-service, automate workflows, and set the standard for employee technology experience.
The role requires ITIL v4, ITSM expertise (ServiceNow/Jira), and hands-on endpoint management with Intune/SCCM/Jamf. You will report to the EVP of IT Operations and shape flagship programs and metrics.
#J-18808-LjbffrDirector of IT Service Desk & AI-First End-User Support in scottsdale at Unknown Company
This position is listed as full time and onsite.