Director of Inside Sales

Green Bay, WI - Corporate, 1330 Bellevue Street, Green Bay, Wisconsin, United States of America

Job Description

Posted Tuesday, August 11, 2026 at 6:00 AM

At KI, we believe knowing our customers helps us serve them better. We listen. We observe. We understand that each customer has unique needs. So, we pride ourselves on helping our customers make smart furniture decisions by offering expert advice, design options and personalized solutions. Since 1941, we’ve positioned KI as the furniture company that best understands the furniture industry and is committed to providing customers with the smart solutions. By targeting specific markets with solutions for business furniture, university furniture, educational furniture, healthcare furniture and government furniture, we can quickly respond to our customers’ unique needs – including the choice to procure furniture according to what fits their ordering and fulfillment process. That’s why we say we offer far more than furniture. We’re Furnishing Knowledge.

KI is seeking a strategic and people-focusedDirector of Inside Sales to lead a high-performing team, drive commercial growth, and help shape the future of our sales organization.

This role offers a unique opportunity to drive revenue growth, strengthen customer engagement, and enhance sales effectiveness while partnering closely with Sales, Marketing, Product Management, Customer Experience, and Sales Leadership.

As Director of Inside Sales, you will build upon a strong foundation and help accelerate KI's growth strategy by developing talent, improving sales performance, leveraging technology, and creating greater alignment across our commercial teams.

This is more than an Inside Sales leadership role. It is an opportunity to influence strategy, develop future sales leaders, and help define how KI engages customers in an evolving marketplace.

What You'll Do

• Provide leadership, direction, and coaching for KI's Inside Sales organization.

Drive Revenue Growth

• Develop and execute strategies that increase pipeline generation, customer engagement, conversion rates, and overall sales performance.
• Partner with Field Sales leaders to strengthen collaboration, lead management, and customer coverage.

Partner Across the Business

• Collaborate with Marketing to improve lead generation, qualification, campaign effectiveness, and customer engagement.
• Partner with Product Management, Customer Experience, and other key functions to align customer needs with business priorities.
• Champion best practices in sales processes, forecasting, pipeline management, and performance measurement.
• Drive adoption and optimization of Salesforce and other sales technologies.

What You'll Bring

• 10+ years of progressive sales experience within B2B organizations.
• Strong business acumen with the ability to translate strategy into execution.
• Demonstrated success driving growth, improving sales effectiveness, and leading change.
• Experience within commercial furniture, manufacturing, distribution, industrial, architecture & design, construction, or related industries is preferred.
• Ability to travel domestically up to 20%.

What We Offer

• Employee Stock Ownership Plan (ESOP)
• 401(k) with company match
• Generous paid time off

Green Bay, WI - Corporate, 1330 Bellevue Street, Green Bay, Wisconsin, United States of America