SmartRent, a leading proptech company, seeks a Director of Customer Service to oversee a nationwide and offshore team, shaping strategic direction for resident and property manager support.
The role requires building scalable processes, managing KPIs and SLAs, and collaborating with product and engineering to optimize the support experience. Hybrid role from Scottsdale, AZ headquarters.
#J-18808-LjbffrDirector of Global Customer Experience (Hybrid) in phoenix at Unknown Company
This position is listed as full time and hybrid.