Director of Executive Operations

Director of Executive OperationsRX Medical | Executive ManagementReports to: Company Principals (Ownership) | Status: Full-Time, Exempt | Location: Onsite, Oklahoma City, OKAbout RX MedicalRX Medical is an independent medical device agency with approximately $270M in annual revenue and 300 employees. As the organization continues to grow, our principals are increasingly focused on long-term strategy, acquisitions, key partnerships, and organizational growth. This role exists to maximize their effectiveness by ensuring priorities are executed, decisions are followed through, and the leadership team remains aligned.Position SummaryThe Director of Executive Operations (DEO) is a newly created role serving as the operational right hand of RX Medical's principals. The DEO translates the principals' intent into action, manages the flow of information to and from the leadership team, and ensures the organization executes on its highest priorities. While the role includes executive support responsibilities, it is fundamentally a strategic business partner focused on organizational execution, cross-functional coordination, and executive effectiveness—not a traditional administrative support position. This is a high-trust, high-autonomy role for someone who wants to make the principals more effective — not to become one.The Director of Executive Operations holds real, delegated authority bounded by trust rather than independence; serving as a trusted extension of the principals by communicating priorities, facilitating execution, and representing their direction within clearly established guardrails. never substituting personal judgment for theirs. The role is structured at approximately 44 hours per week across four responsibility areas, with AI and automation tools (Microsoft Copilot, Power Automate, Power BI) absorbing an estimated 40% of routine data-assembly work so the DEO can focus on judgment, relationships, and execution.Job DutiesExecutive Operations & Leadership SupportOwn the principals' priority calendarTriage all incoming communications — route, resolve, or escalateTrack every open commitment and drive it to closureRun the weekly leadership operating rhythmPrepare the principals for every meetingIntelligence & ReportingProduce the weekly performance dashboard (revenue, activity, KPIs)Aggregate department head reports into a consolidated viewProactively flag anomalies and risksPrepare the monthly review packageReport on strategic initiative statusPeople, Culture & CommunicationsDraft internal communications in the principal’s voiceManage recognition and milestone communicationsProvide context and support for talent decisionsServe as a confidential leadership liaison channelCoordinate culture initiativesStrategic Projects & ExecutionLead special initiatives from definition through deliveryBridge cross-functional coordination gapsServe as the principals' proxy in select external meetingsEvaluate vendors and provide recommendationsOversee implementation of key decisions post-approvalAuthority & Decision RightsThis role carries delegated authority within clear guardrails. The Chief of Staff may:Make decisions consistent with the principals' stated or clearly implied intentCommunicate direction and priorities to leaders on the principals' behalfCommit organizational time to meetings within established prioritiesApprove routine operational matters specifically delegated by the principalsServe as proxy in external meetings and partner communicationsThe Director of Executive Operations may not:Set organizational strategy or make commitments not pre-authorized by the principalsOverride decisions made by leaders within their own functional authorityMake financial commitments beyond a defined threshold without principal approvalRepresent the principals' position on matters not previously discussedUse proxy authority to pursue personal agendas or independent judgmentWhat We're Looking ForEgo-Free Executor — driven by outcomes rather than credit; comfortable being the most informed person in the room and the least prominentTrusted Confidant — handles sensitive information with discretion and never leverages proximity to leadership for personal gainPrecise Communicator — writes and speaks with clarity and economy; able to represent another leader's voice and intent accuratelyRelentless Follow-Through — tracks commitments with discipline and holds people accountable constructivelySound Judgment Under Ambiguity — knows when to act on clear intent and when to escalate for guidanceMission-Aligned — measures personal success by how effective they make the principals, not by building an independent agendaExceptional emotional intelligence with the ability to navigate competing personalities, maintain confidentiality, and build trust across all levels of the organization.Qualifications5+ years in a DEO, Chief of Staff, executive assistant to senior leadership, management consulting, or comparable operations/strategy role with direct executive exposureDemonstrated experience managing competing priorities across multiple stakeholders in a fast-paced environmentStrong written and verbal communication skills, including experience drafting communications on behalf of senior leadersWorking proficiency with Microsoft 365 (Copilot, Power BI, Power Automate) or comparable productivity and reporting toolsExperience with confidential or sensitive information in a discretion-critical capacityBachelor's degree required; MBA or equivalent experience a plusPrior experience in medical device, healthcare distribution, or a sales-driven organization is a plus but not requiredAdditional DetailsCompetitive salary commensurate with experience, along with a comprehensive benefits package.This is a newly created position; the successful candidate will help shape the role's processes and cadence over their first 90 days
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