Director of Engineering - Rhyland Hotel

Job Description

Join us as the Director of Engineering at the highly anticipated Rhyland Hotel, set to open this summer in vibrant Flushing, NY. This is a unique opportunity to lead our engineering and maintenance team from pre‑opening through the exciting journey of establishing operational excellence. You'll play a critical role in ensuring our state‑of‑the‑art facilities run seamlessly, creating a safe, welcoming, and exceptional environment for our guests and associates alike. If you’re an experienced hospitality engineering leader who thrives on building systems, developing teams, and delivering outstanding guest experiences, we want you at the heart of our Rhyland Hotel team!

Why Join The Rhyland Hotel?

Prime Location: Situated in Flushing, a bustling hub of culture, dining, and commerce, with easy access to Manhattan and the surrounding boroughs.

Exciting Opportunity: Be part of the launch of a brand‑new hotel, offering a fresh and modern experience to guests.

Growth Potential: Play a key role in our sales operations, with opportunities for career development in the hospitality industry.

Essential Functions

• Independently manage maintenance personnel, including hiring, training, administering performance reviews, determining wages, coaching, discipline, termination, and weekly scheduling.
• Ensure proper operation and functionality of all electrical, mechanical, plumbing, HVAC, laundry, kitchen, refrigeration, lighting systems, and all specialized equipment and systems.
• Perform and delegate property and grounds upkeep tasks, including painting, tile work, trim work, detailing, light adjustments, installations, cable/internet assistance, furniture repair, grout work, recycling and waste management, grounds keeping, etc.
• Maintain pool and its cleanliness, proper water chemistry, and comply with local Department of Health regulations.
• Ensure compliance with city, state, and/or federal code.
• Review work orders and complete work by room/guest priorities.
• Ensure guestrooms, restaurant, and public areas are maintained to company standard.
• Maintain continuous communication with Front Office during all shifts to address complaints.
• Act as primary liaison with 3rd‑party trades performing work as required.
• Assume full responsibility for the condition of the property’s infrastructure and all public areas.
• Lead energy conservation efforts.
• Manage cost‑effective equipment purchases or leasing, service contracts, repair and maintenance agreements, and sourcing local 3rd‑party tradesmen.
• Manage and achieve budgeted capital and repair/maintenance operating costs.
• Develop and maintain preventive maintenance programs for all guestrooms and equipment.
• Continuously update safety manuals and training for the entire company, including OSHA regulations, DOT testing, Right‑to‑Know Law, and NFPA training.
• Chair the Safety Committee.
• Maintain an accurate inventory of supplies.
• Keep Engineering shop and office clean and organized.
• Maintain department checkbook and code invoices for payment.
• Oversee all engineers and maintenance personnel, including recruitment, onboarding, orientation, training, reviewing, disciplining, and terminating employees.
• Address loss prevention management and security.
• Understand fire alarm procedures, emergency evacuation procedures, and all safety related issues; liaise with town Fire Department authorities to plan and perform regular quarterly evacuation drills.
• Maintain all required permits and licenses for the facility.
• Maintain safe walking areas for all guests and associates (including snow removal in winter, supervising outside contractor duties).
• Lead curb appeal, landscaping, and grounds maintenance.
• Adhere to all HR Personnel standards and maintain a professional work environment.
• Be on call for any emergencies 24/7.
• Address each guest using the S.E.A.C. method with a smile, eye contact, timely greeting, and a kindly close.
• Attend all scheduled meetings and training sessions.
• Understand and practice all HCH safety and security procedures, including Emergency Evacuation Procedures, Accident Reporting, Right‑to‑Know Law, Written Information Security Program, Bloodborne Pathogen Procedures, Anti‑Harassment Policy, and Violence in the Workplace Policy.
• Comply with all Hotel and HCH time and attendance policies.
• Comply with all Hotel and HCH uniform, dress code, and appearance standards.

Required Experience

• Ability to remain standing for 10 hours.
• Ability to remain in a stationary position for 10 hours.
• Ability to frequently move and lift up to 80 lbs.
• Ability to walk the property and grounds frequently, multiple times per shift.
• Ability to move up and down stairs frequently.
• Ability to bend frequently and repetitively during a shift.
• Ability to use repetitive manual dexterity.
• Able to kneel, crawl, crouch, and stretch into hard‑to‑reach places.
• Ability to move quickly based on guest needs.
• Ability to frequently communicate and exchange accurate information effectively.
• Ability to read, write, understand, and speak English.
• Ability to operate a motor vehicle with a valid operator’s license.

Technology And Equipment

• Microsoft Office (Outlook, Word, Excel).
• Property Management System.
• CB Radio.
• Power Tools and handheld tools.
• Blueprints, schematics, and other technical materials.
• Computer and Printer.
• Electronic/Mechanical gauges (thermometers, pressure gauges, etc.).
• All room equipment, including vacuum cleaner, wallpaper steamer, carpet shampooer, etc.
• All F&B equipment, including deep fryer, broiler, stove, steamer, food processor, slicer, flat top grill, mixer, oven, steam table, etc.
• Sanding equipment.
• Ladders, scaffolding, and support systems, machine‑operated lifts.
• Snow removal tools and chemicals.
• Time‑keeping System.