Director of Distribution (onsite Harrisburg Area)

Overview

We are searching for an experienced Director of Distribution (onsite Harrisburg Area) at our Harrisburg facility. This is a fully onsite role located in Middletown, PA. D&H is growing! We are a 100+ year old Employee-Owned technology distributor, offering end-to-end solutions for today's resellers, retailers, and the clients they serve across the SMB and Consumer markets.

Benefits

• We are empowered by our employee co-owners who provide the industry’s best service, and we promote a collaborative culture.
• We offer an Employee Stock Ownership Plan, 401k, Paid Time Off, Medical, Prescription, Dental and Vision benefits as well as Gym Reimbursement, Work from Home Reimbursement, Employee Purchase Program, Tuition Assistance and much more!
• As a D&H Co-Owner you receive numerous discounts on services.
• We feel strongly about giving back to the community and promoting sustainable, eco-friendly business practices.

Responsibilities

• Directing and implementing all policy and procedures for operations, working with Managers and holding them accountable to communicate and drive policy and procedures to all co-owners.
• Ensuring that all co-owners adhere to world class safety and quality procedures; partner with security to maintain building security and conduct activities in a safe manner; ensure operations are in compliance with all Federal, State, Local and D&H regulations/policies.
• Establish goals and objectives for the DC and monitor their achievement on an ongoing basis.
• Lead the development of annual DC budgets; make recommendations to senior management on programs and systems to improve operational performance and cost take-out; ensure budgets are achieved.
• Monitor and maintain the success, accuracy, current status and operational effectiveness of implemented plans, policies and operating procedures; prepare and distribute status reports and records regarding warehouse operations.
• Drive successful ISO certification.
• Ensure root cause analysis and action plans for all issues and underperforming metrics.
• Direct the efficient and cost-effective start-up and movement of operations.
• Partner with Quality to develop and implement a Continuous Improvement culture; identify and report annual cost take-out initiatives.
• Develop and implement ongoing communication programs with co-owners.
• Foster effective relationships with other DCs and Corporate; maintain good working relationships with internal and external customers; respond to customer questions and inquiries promptly and courteously; communicate with management on customer service topics and feedback.
• Ensure all performance reviews are completed accurately, consistently and timely.
• Lead and develop DC leaders who understand D&H’s strategic direction and continuous improvement culture; ensure succession planning is in place.
• Position will require 10% travel.
• Directly responsible for the success and development of all hourly and salaried co-owners.

Required Qualifications

• Education
  • A BA/BS in Logistics/Engineering or related field or equivalent combination of education and experience.
• Experience
  • Ten (10) years of experience managing logistics contracts.
  • A minimum of 5 years of experience in a senior management role in a fast-paced, large volume, high-intensity complex logistics environment, with strong focus on meeting/exceeding measurable metrics.
  • A minimum of 5 years of experience managing multiple levels of management/direct reports and a large hourly workforce in a logistics and/or material distribution environment.
  • Demonstrated ability to interact effectively at multiple levels; strong relationship-building skills.
  • Excellent communication and presentation skills; ability to present information and respond to questions from groups of managers, clients, teammates, customers, and the general public.
  • A proven track record of mentoring and developing promotability with direct reports and subordinates.
  • Demonstrated ability to manage multiple projects in an environment of changing priorities.