Director of DIstribution Excellence

Our client is a leading third-party logistics provider supporting some of the world's most recognizable brands across e-commerce, omni-channel, and multi-client distribution operations. As the organization continues to grow, they are seeking an experienced Director of Continuous Improvement to build, lead, and scale enterprise-wide operational excellence initiatives across a complex warehouse and fulfillment network.

This is a highly visible leadership role responsible for driving sustainable improvements in productivity, quality, service, safety, and cost. The successful candidate will bring a proven track record of developing Continuous Improvement programs from the ground up while fostering a culture of Lean thinking and operational excellence.

Key Responsibilities

• Design, implement, and lead a company-wide Continuous Improvement strategy across multiple distribution and fulfillment facilities.
• Develop Lean methodologies, tools, and governance structures to support operational excellence initiatives.
• Partner closely with site leadership teams to identify improvement opportunities and execute measurable performance gains.
• Drive process optimization across labor, throughput, quality, inventory accuracy, and customer service metrics.
• Lead kaizen events, value stream mapping exercises, root cause analysis, and problem-solving initiatives.
• Evaluate warehouse processes, systems, workflows, and organizational structures to maximize operational efficiency.
• Support cultural transformation efforts by coaching leaders and frontline teams on Lean principles and continuous improvement disciplines.
• Collaborate with engineering, operations, and technology teams on warehouse automation, robotics, and process enhancement projects.
• Establish KPIs, reporting mechanisms, and performance dashboards to measure program effectiveness and ROI.

What We're Looking For

• Leadership experience within a 3PL, apparel, retail, e-commerce, or omni-channel distribution environment.
• Proven success building and deploying a Continuous Improvement program from the ground up, including establishing governance, metrics, and operational standards.
• Demonstrated expertise implementing Lean methodologies across warehouse, distribution, and fulfillment operations.
• Strong track record driving:
• Process improvement initiatives
• Systems reviews and workflow optimization
• Organizational effectiveness programs
• Cultural transformation and change management initiatives
• Operational excellence within high-volume distribution environments
• Experience supporting multi-client, multi-tenant, e-commerce, omni-channel, and fulfillment operations.
• Knowledge of warehouse performance metrics, labor productivity, quality improvement, inventory accuracy, and service optimization.
• Exposure to warehouse automation, robotics, automated material handling systems, and Labor Management Systems (LMS).
• Lean Six Sigma Black Belt certification preferred.
• Demonstrated ability to influence executive leadership, develop high-performing teams, and drive sustainable operational improvements across multiple sites.

Desired Skills and Experience

• Continuous Improvement
• Operational Excellence
• Project Management
• Industrial Engineering
• Distribution
• Warehouse Management
• Labor Management
• Lean
• Automation