Bitcoin Depot is seeking a dynamic Customer Support Director to lead our fast growing support operations across crypto products and customer interactions.
You will manage call center agents, drive QA, develop playbooks and training, and partner with Product, Marketing and Compliance to optimize customer experience while achieving SLA and performance metrics and driving continuous improvement across offshore and domestic teams.
#J-18808-LjbffrDirector of Customer Support & Experience (Equity) in Remote at Unknown Company
- Typical pay
- $37,220–$64,200
For context, most customer service representatives earn between $37,220–$64,200 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.