HCSS, based in Sugar Land, TX, seeks a Director of Customer Success to own the execution of our CS strategy during rapid growth. You will drive retention metrics (GRR, NRR, ACV) and build a high-impact, multi-product CS organization that collaborates with executive leadership and cross-functional teams.
You will lead planning, tooling strategy (Gainsight/Salesforce), and data-driven insights to improve account health and expansion opportunities.
#J-18808-LjbffrDirector of Customer Success & Growth in sugar land at Unknown Company
This position is listed as full time and onsite.