Director of Customer Operations: Scale Service & AI

Resideo is seeking a Director of Customer Operations to design and lead a service operating model that enhances onboarding, support, and issue resolution across its offerings. This leadership role focuses on scalable processes, dashboards, and cross-functional collaboration to ensure a seamless customer experience across connected technologies.

The position emphasizes driving AI-enabled improvements, operational efficiency, and the adoption of new services while coaching a high-performing team