Leading the strategy for customer intelligence and analytics, the remote Director of Customer Intelligence will build a high-performing analytics organization, drive data-informed decisions, and develop AI-powered insights to enhance customer acquisition and retention. Key responsibilities Own the data and analytics strategy for the customer organization, collaborating with leaders to define priorities and measurable outcomes Lead and develop a team of analysts to provide actionable insights and recommendations for customer acquisition and lifecycle performance Partner with Data Science and Data Engineering to create predictive models and a next-best-action framework to optimize customer engagement Required qualifications 10+ years of experience in customer analytics, marketing analytics, or related quantitative fields, with at least 5 years in a leadership role Proven track record of executing enterprise data and analytics strategies that drive business outcomes Deep expertise in customer analytics methodologies such as experimentation, attribution, and pricing analytics Experience collaborating with Data Science and Data Engineering teams to deliver scalable data products Bachelor's degree in Analytics, Statistics, Economics, Computer Science, or a related field; an advanced degree is preferred
Director of Customer Intelligence in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.