Talent Wave Associates is seeking a Customer Service Leader to oversee the Customer Service organization, build a high-performing team, and drive process improvements that elevate service quality and business performance. You will optimize systems, measure impact with metrics, and collaborate across departments to ensure seamless operations.
Required are 5+ years in management and B2B customer service, strong ERP/ACD experience, and advanced Microsoft Office skills, plus excellent communication
#J-18808-LjbffrDirector of Customer Experience & Operations in perrysburg at Unknown Company
This position is listed as full time and onsite.