Thorne is seeking a Director of Customer Service to lead the day-to-day operations of the Customer Service Department in a remote capacity. You will drive scalable, high-quality customer experiences across phone, email, and chat while aligning with company growth objectives.
Responsibilities include KPI governance, workforce planning, cross-functional collaboration with Revenue, Operations, and Quality, and building a high-performing team.
#J-18808-LjbffrDirector of Customer Experience & Growth (Remote) in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.