Ultimate Staffing is seeking a Director of Call Center Operations to lead our equipment accounts service teams on-site. You will oversee customer service representatives and dispatch coordinators, driving performance, triage, and professional communications for property managers and commercial clients.
The role is strategic yet hands-on, building robust daily operations, improving first-contact resolution, and shaping service request protocols in a fast-paced environment.
#J-18808-LjbffrDirector of Customer Experience & Dispatch in newton at Unknown Company
This position is listed as full time and onsite.