Lightning AI is seeking a Director of Customer Experience to lead our global team of Technical Account Managers and Customer Experience Managers, guiding onboarding, migration, adoption, and expansion of customers on our developer-first AI platform.
You'll own the strategy, operating model, and execution of customer experience, partnering with engineering, product, and sales to drive retention, health, and long-term value for enterprise and startup customers in a fast-moving environment.
#J-18808-LjbffrDirector of Customer Experience — AI Platform (NYC) in new york at Unknown Company
This position is listed as full time and onsite.