The New York City Housing Authority (NYCHA) seeks a Senior Director of CRM Modernization to lead planning, execution, and delivery of a comprehensive CRM modernization program. This role coordinates business and technology workstreams to align resident needs with enterprise capabilities, delivering measurable improvements in resident experiences and staff efficiency.
Reporting to the Deputy Chief Administrative Officer, you will establish governance, define integrated roadmaps, manage scope,
#J-18808-LjbffrDirector of CRM Modernization & Transformation in new york at Unknown Company
This position is listed as full time and onsite.