Behavioral Health Response in Scottsdale, AZ seeks a seasoned Contact Center Director to oversee daily operations, strategic direction, and performance across the organization’s contact centers. You will lead managers and supervisors to deliver exceptional service 24/7 and drive continuous improvement.
The role emphasizes trauma-informed practice, staff coaching, budget stewardship, KPI governance, and cross‑functional collaboration with IT, HR, Sales, and Marketing to support service delivery
#J-18808-LjbffrDirector of Contact Center Strategy & Operations in scottsdale at Unknown Company
This position is listed as full time and onsite.