Director of Community Relations

Develops and executes sales and marketing programs to achieve occupancy and revenue goals; builds relationships with referral sources; partners with on‑site teams to deliver an exceptional prospect experience.

Essential Job Functions

• Collaborate with leadership to develop, implement, and update sales/marketing plans (events, seminars, networking, advertising, PR, outreach).
• Manage departmental spend within budget; review operating statements; explain variances; maintain records.
• Cultivate key relationships with professional and community sources; partner with staff to ensure inquiry, tour, follow‑up, and closing processes are handled expertly.

Knowledge/Skills

• English fluency; demonstrated sales success; multi‑tasking; written and verbal communication.
• High proficiency with Google Workspace (Docs, Sheets, Drive, Gmail, Calendar, Meet).
• Comfort using Gardens Care’s approved systems is required: Google Workspace (Docs, Sheets, Drive, Gmail, Calendar, Meet), ECP (care management), Sagely (life enrichment/ activity documentation), and ADP (timekeeping, payroll, scheduling).

Special Requirements

• Commitment to learning about the senior population; discretion; initiative; attention to detail; teamwork; medical clearance; valid driver’s license and acceptable record (if driving).

Tools & Equipment

• Computer; printer/copier/scanner; telephone/cell phone.

Physical Activities

• Lift/carry up to 50 lbs. occasionally; push/pull up to 50 lbs. occasionally; reach/bend/ twist occasionally; sit ~4 hrs; stand/walk ~4 hrs per 8‑hr day.

Visual Requirements

• Clerical/administrative tasks.
• In the course of their duties, employees may encounter residents with a range of medical and health‑related needs. Gardens Care upholds comprehensive safety and infection‑control standards, equipping staff with training, resources, and protective measures that prioritize the health and dignity of every individual. This approach reflects our commitment to providing care in a manner that is safe, respectful, and supportive for both residents and employees.

Operational Needs

• As members of the Gardens Care team, employees are expected to support reasonable supervisory direction to meet operational needs. Flexibility and teamwork help us maintain exceptional, person‑centered service for residents and families.

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