Director of Commercial Property Management

Job Summary

Join a fast-moving, rapidly growing commercial real estate investment firm. We are seeking a candidate with a strong working knowledge of Yardi accounting software and property management accounting practices, along with the ability to lead a team of property managers handling a variety of responsibilities, including occasional redevelopment projects. We are looking for a team member with extensive commercial real estate experience, rather than residential and multi-family. The ideal candidate will be collaborative, solution-oriented, and skilled at resolving challenges while building authentic relationships with tenants, vendors, and team members. The ideal candidate will demonstrate a strong sense of ownership and the flexibility to travel as needed, playing a vital role in driving our organizational growth.

Strategic Planning & Oversight

• Provide leadership and oversight to property management teams ensuring operational excellence and strong tenant relationships through proactive communication and swift issue resolution
• Identify and execute property improvement initiatives and capital projects in partnership with Leasing, driving increased asset value and tenant satisfaction.
• Maintain and manage property site documentation, including utility maps and other critical property information.
• Ability and desire to network and market for third-party property management assignments.

Property Operations & Compliance

• Direct day-to-day retail property operations, upholding standards of cleanliness, safety, compliance with local laws, safety regulations, and industry standards.
• Conduct regular property inspections and audits, manage incident responses, and implement maintenance, sustainability initiatives, and risk management strategies to reduce liabilities and improve operational efficiency.
• Stay informed on evolving legislation, industry best practices, trends, regulatory requirements, and ongoing compliance and improvement.

Financial Management

• Develop and oversee property budgets, forecasts and financial reporting
• Manage expense controls and revenue reporting
• Supervise accounting operations such as rent collections, CAM reconciliations, tenant billbacks, vendor payments, and insurance compliance
• Approve vendor contracts and capital projects, ensuring insurance compliance and sound documentation.

Tenant & Vendor Management

• Cultivate strong tenant relationships, enforce lease terms, manage all records, handle dispute resolution, and promote tenant retention.
• Lead vendor selection and negotiation; monitor performance to maintain service quality across maintenance, security, landscaping, and more

Qualifications

• Bachelor's or Master’s degree in Business, Property Management, Finance or related field
• 5+ years’ experience in commercial property management
• Proficiency with financial and property management software and tools
• Strong analytical, organizational, leadership skills with ability to solve problems and manage complex situations
• Proven management experience