Director of Commercial Property Management & Operations

POSITION SUMMARY

HRE Real Estate Services, Inc. is seeking an experienced Director of Commercial Property Management & Operations to lead the management, operations, and performance of a growing commercial real estate portfolio.

This is a senior leadership role with direct responsibility for the day-to-day management of a 500,000-square-foot office building in Sandy Springs, along with oversight of a growing portfolio of retail properties. The Director will be responsible for property operations, financial performance, tenant relations, vendor management, capital projects, lease administration, and team leadership.

This position is ideal for a proactive commercial property management leader who wants more than a traditional property management role. The Director will work closely with ownership and senior leadership, help build scalable systems and procedures, and play a meaningful role in the continued growth of HRE’s property management platform.

This role is structured with a clear path toward Vice President–level responsibility as the company and portfolio continue to expand.

WHY THIS ROLE IS DIFFERENT

• Senior leadership opportunity with direct access to ownership and decision-makers
• Direct oversight of a major Class A office asset and growing retail portfolio
• Opportunity to help shape and scale HRE’s commercial property management platform
• Meaningful involvement in asset performance, tenant retention, capital projects, and operational strategy
• Entrepreneurial environment where strong leadership, accountability, and initiative are valued
• Clear path toward Vice President–level responsibility as the company grows

COMPENSATION & BENEFITS

• Competitive base salary: $110,000–$150,000, based on experience
• Performance-based bonus potential
• Generous paid time off
• Monthly healthcare premium allowance
• Professional growth and advancement opportunities
• Collaborative, entrepreneurial work environment

COMPANY OVERVIEW

HRE Real Estate Services, Inc. is a growing boutique commercial real estate leasing and property management firm operating throughout the Southeast. We specialize in the leasing, management, and optimization of office buildings and retail centers, working closely with ownership to maximize asset value , operational performance , and tenant satisfaction .

HRE operates with an ownership mindset and a hospitality-driven approach to property management. We believe strong property management goes beyond maintaining buildings — it requires creating a professional, responsive, and service-oriented experience for tenants, visitors, brokers, vendors, and ownership.

We combine disciplined execution , attention to detail , hands‑on management , and forward-thinking strategies to create sustainable growth and long-term value for our clients. Our culture is collaborative, accountable, and team-focused, with an emphasis on practical problem-solving, clear communication, and working together to achieve strong property performance.

As our platform continues to expand, HRE is focused on building scalable systems , strong teams , and a high-performing property management structure that supports continued growth.

KEY RESPONSIBILITIES

• Oversee the management, operations, and performance of office and retail assets
• Directly manage the day-to-day operations of a 500,000-square-foot Class A office building
• Coordinate tenant events, broker events, amenity programming, and special property initiatives that enhance tenant engagement, support leasing efforts, and strengthen the overall property experience.
• Oversee retail property operations, vendor coordination, tenant needs, and property performance
• Develop and implement strategies to enhance asset value, operational efficiency, tenant satisfaction, and overall property performance
• Ensure properties are maintained to high physical, operational, safety, and service standards
• Prepare, manage, and monitor annual operating budgets and capital budgets
• Review monthly financial performance, budget variances, forecasts, and operating results
• Identify opportunities to improve efficiency, reduce unnecessary expenses, and support NOI growth
• Prepare and present regular reports regarding operational, financial, leasing-related, and project performance
• Use data, reporting, and operational insight to support informed decision-making

Tenant Relations & Lease Administration

• Maintain strong tenant relationships and serve as the senior escalation point for complex issues
• Support tenant retention efforts through responsive communication, proactive service, and effective problem resolution
• Oversee lease administration and ensure compliance with lease terms, tenant obligations, operating expense provisions, and property rules and regulations
• Coordinate with leasing, ownership, accounting, vendors, and tenants to support smooth property operations

Construction, Capital Projects & Tenant Improvements

Lead and coordinate tenant improvement projects, capital repairs, building upgrades, and property improvement initiatives.

• Work with contractors, architects, engineers, consultants, ownership, and tenants to manage project scope, schedule, budget, and quality
• Monitor project progress and ensure work is completed timely
• Support capital planning, help prioritize improvements that enhance property value and tenant experience
• Lead, mentor, and develop property management, administrative, maintenance, engineering, and support personnel

Vendor, Compliance & Risk Management

• Select, negotiate, and manage vendor contracts and service providers
• Monitor vendor performance for quality, cost control, responsiveness, and compliance
• Ensure compliance with applicable local, state, and federal requirements, including safety, environmental, accessibility, and risk management standards
• Conduct regular property inspections to maintain high standards for maintenance, cleanliness, safety, and tenant experience

THE IDEAL CANDIDATE

The ideal candidate is a proactive commercial property management leader who is comfortable operating at both the strategic and hands‑on level . This person should be financially disciplined, highly organized, tenant-focused, construction-capable, and able to lead teams, vendors, projects, events, and ownership communication with professionalism and accountability.

The right candidate will be an independent thinker with strong initiative , sound judgment, and the ability to work with limited direction. This role requires someone who can think creatively, anticipate needs before they become problems, improve processes, and develop practical solutions in a fast-moving environment. This role requires someone who can think outside the box , improve existing processes, identify opportunities to enhance the tenant experience, and help create value across the portfolio.

Because the property includes tenant-facing amenities, events, and hospitality-style programming, the ideal candidate should also be comfortable coordinating building events, tenant engagement initiatives, vendor logistics, and special projects that support leasing, retention, and overall property appeal.

REQUIRED QUALIFICATIONS

• 7–10 years of commercial property management experience
• Minimum of 3 years in a leadership or supervisory role
• Strong experience managing office and/or retail commercial properties
• Demonstrated experience with budgeting, financial analysis, variance reporting, and operating expense management
• Experience overseeing construction management, tenant improvement projects, capital projects, and vendor coordination
• Strong understanding of commercial leases, lease administration, tenant obligations, and property compliance requirements
• Strong initiative, independent judgment, and ability to think creatively while solving operational, tenant, vendor, and property-related challenges.
• Proficiency in Microsoft Office and property management/work order software
• Excellent written and verbal communication skills
• Strong organizational, decision-making, and problem-solving abilities
• High level of professionalism, discretion, and business ethics

PREFERRED QUALIFICATIONS

• Bachelor’s degree in Business Administration, Real Estate, Property Management, or related field
• Experience with Class A/B office buildings

WORKING CONDITIONS & REQUIREMENTS

• This is an in‑office, property‑facing leadership role based in Sandy Springs, GA
• Regular on‑site presence is required to effectively oversee operations, tenants, vendors, staff, capital projects, and property performance
• Successful completion of a criminal background check required

GROWTH OPPORTUNITY

This position is structured to evolve into a Vice President–level role , with expanded oversight of portfolio growth, team leadership, operational strategy, and company‑wide property management standards as HRE Real Estate Services continues to scale.

DISCLAIMER

This position description is not intended to be a complete list of all responsibilities, duties, or skills required and is subject to change at any time based on business needs. Duties inherent to the role or reasonably required for performance may also be assigned.

EQUAL OPPORTUNITY EMPLOYER

HRE Real Estate Services, Inc. is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business need without regard to any characteristic protected by law.