Director of Clinical Operations (RN) – Hospice | Lehigh Valley, PA
Vitality Hospice & Palliative Care is seeking an experienced Registered Nurse (RN) to join our leadership team as a Director of Clinical Operations in the Lehigh Valley, PA area.
This is an exciting opportunity for a clinical leader in hospice or home health to oversee interdisciplinary teams, drive quality patient care, and lead operational excellence within a clinician-owned hospice organization .
If you are a compassionate RN leader with hospice experience , strong clinical oversight skills , and a passion for improving end-of-life care , we want to meet you.
Position Overview
The Director of Clinical Operations (RN) is responsible for overseeing all clinical services, staff performance, regulatory compliance, and patient care outcomes . This role partners closely with leadership to ensure delivery of high-quality, compliant, and patient-centered hospice care.
Key Responsibilities
- Oversee and coordinate all clinical operations and patient care services within hospice programs
- Lead and facilitate Interdisciplinary Team (IDT) meetings to ensure effective care planning
- Supervise, mentor, and evaluate RNs, LPNs, Hospice Aides (CHHA), Social Workers, and Clinical Staff
- Ensure timely and accurate documentation in compliance with CMS, CHAP, and state regulations
- Monitor and maintain compliance with Medicare Conditions of Participation (CoPs) and regulatory standards
- Collaborate with Compliance to develop and implement clinical education and training programs
- Conduct facility visits to strengthen partnerships and support patient care delivery
- Oversee operational metrics including staffing, scheduling, payroll, mileage reimbursement, and supply costs
- Drive quality improvement initiatives , patient satisfaction, and service recovery efforts
Qualifications
- Active Registered Nurse (RN) license – Pennsylvania
- Minimum 2+ years hospice, home health, or palliative care experience
- Minimum 1+ year of clinical leadership or supervisory experience (Clinical Manager, DON, Supervisor, etc.)
- Strong knowledge of:
- Hospice regulations (CMS, CHAP, Joint Commission preferred)
- End-of-life care, pain and symptom management
- Care planning, documentation compliance, and IDT processes
- Experience with staff supervision, performance management, and team leadership
- Excellent skills in clinical decision-making, crisis intervention, and family communication
- Valid driver’s license, reliable transportation, and auto insurance
Compensation & Benefits
We offer a competitive compensation package designed to support our team:
- Competitive salary + performance-based bonuses
- 401(k) with company match
- Medical, Dental, Vision Insurance
- Paid Time Off + Holidays
- Mileage reimbursement
- Referral bonus program
- Tapcheck (on-demand pay)
- Pet Insurance
- Professional development & career growth opportunities
- Team appreciation events & positive work culture
Why Join Vitality Hospice?
At Vitality, we are a clinician-led hospice organization committed to providing compassionate, patient-centered care while supporting our employees with a collaborative and uplifting work environment.
Our interdisciplinary teams work together to improve quality of life, symptom management, and caregiver support —and our leadership team plays a critical role in making that happen.
Job Details
- Job Title: Director of Clinical Operations (RN)
- Location: Lehigh Valley, PA
- Job Type: Full-Time
- Work Setting: In-person / field-based
Apply Today
If you are a driven RN leader ready to grow your career in hospice leadership , we want to meet you.
#J-18808-LjbffrDirector of Clinical Operations (RN)- Hospice in northern at Unknown Company
This position is listed as full time and onsite.