Dow Jones & Co. is seeking a Client Retention Director to lead a team of Client Engagement Specialists across the Americas within Risk product lines. You will drive retention, reduce churn, and ensure high customer satisfaction while collaborating with product, operations, sales and marketing to deliver on business goals.
Influence regional strategy, mentor managers, and leverage CRM analytics to maximize renewals and revenue growth across diverse client portfolios.
#J-18808-LjbffrDirector of Client Retention & Engagement in new york at Unknown Company
This position is listed as full time and onsite.