Director of Client Relations

Director of Client Relations (aka Director of Sales)

Location: Idaho Falls, ID | Sales Territory: Local radius | Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture | Salary range and comp: $100k–$130k + bonus + perks

What You'll Do:

LeadandDevelopaTerritorySalesTeam

• Motivate and manage a team of B2B Client Relationship Managers (aka outside sales reps)
• Drive performance, accountability, and professional development
• Coach your team in sales strategies, tools, and account planning
• Lead monthly sales meetings and conduct regular reviews to keep goals on track

ActastheTerritory’sSalesLeaderandBrandAmbassador

• Serve as the go-to sales leader for your region internally and externally
• Build authentic, lasting relationships with business clients
• Represent Ernest at appreciation events, sports outings, and client meetings
• Partner with supplier reps to drive value and strengthen relationships

DriveNewBusinessandGrowExistingAccounts

• Guide and support your Client Relationship Managers as they hunt for new business and grow key accounts
• Equip your team to uncover client needs, deliver customized solutions, and build long-term loyalty
• Coach CRMs to deepen account penetration and maximize GTM growth across their portfolios
• Be a strategic partner in removing roadblocks, navigating client challenges, and ensuring successful outcomes

LeadwithOperationalExcellence

• Create and execute a yearly business plan focused on profitable growth
• Recommend process improvements to elevate the sales function
• Support company policies related to credit, collections, pricing, and more
• Approve pricing deviations and oversee sales promotions, campaigns, and contests

WhatYouBring

• Proven B2B outside sales success
• Experience managing and growing an outside B2B sales team
• Strong leadership, communication, and coaching abilities
• Track record of strategic thinking and operational execution
• Confidence in building rapport at all levels from clients to colleagues
• Valid driver’s license and clean driving record
• Industry experience not required but relevant outside sales experience is a must

WhyErnest?

We don’t just build sales teams, we build careers. Our culture is rooted in connection, development, and a shared belief that when one of us moves forward, we all move forward. You’ll be empowered to lead, equipped to succeed, and supported by a team that celebrates every win, big or small.

Let’s build something great together!