The primary business owner. The Director is accountable for client growth, retention, commercial execution, and orchestrating cross-functional teams to meet revenue goals.
Role Expectations (The Mandate)
- Client Journey Engagement: strengthens senior client relationships and ensures client understands the value Ansira delivers to their business
- Commercial Ownership: drives weekly organic revenue growth; owns account plans, renewals & retention
- Pipeline Generation: executes the 6 Growth Levers (Module Expansion, LMA, Co-Op, etc…) on cadence
- Forecast Discipline: ensures strict pipeline visibility, forecast accuracy & CRM hygiene
- Business Review Narrative: owns the strategic executive story
- Whitespace & Risk ID: Proactively identifies growth opportunities & risks weekly
Business Impact (The Commercial Why)
- Converts whitespace into closed-won revenue; secures renewals
- Drives gross pipeline to hit portfolio targets
- Mitigates account risk early to protect forecast
- Ensures cross-functional teams deliver on commitments
Decision Authority
Owns
- Account strategy
- Growth/whitespace planning & achievement of targets
- Forecast accuracy
- Business Review story development
- Client understands value Ansira delivers
- Coaching and development of team
Escalates
- Margin risk
- Pricing exceptions
- Enterprise escalations
- Major contract restructures
Director of Client Growth in mo at Unknown Company
This position is listed as contract and onsite.