Reporting directly to the Chief Strategy Officer, the full-time remote Director of Business Process Excellence will improve cross-functional workflows, establish enterprise process architecture, and lead prioritized improvement initiatives to enhance operational efficiency and service quality. Key responsibilities Own enterprise process architecture and lead the design and optimization of workflows across business functions Partner with Operations and Field Service leadership to re-architect high-friction value streams and drive operational cost efficiencies Coach and embed structured process engineering methodologies across cross-functional teams to elevate organizational capability Required qualifications Minimum 8-10+ years of experience in enterprise process engineering or operational excellence Certified Lean Six Sigma Black Belt (or equivalent continuous improvement certification) required Deep experience integrating business operational workflows into major enterprise software platforms Proven ability to influence and align cross-functional teams at senior executive levels Bachelor's degree in Engineering, Operations Management, Systems Engineering, or a related technical field required; advanced degree or MBA preferred
Director of Business Process Excellence in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.