Director of Business Operations

As the operational backbone for the Patient Group, the full-time salaried Director of Business Operations will drive strategic initiatives, navigate critical tradeoffs, and partner closely with Product and Engineering teams to enhance patient care in a remote environment. Key responsibilities Architect the operational framework for the Patient Group, collaborating with cross-functional teams to translate strategy into actionable plans Build decision-making frameworks to guide strategic initiatives and facilitate discussions on high-stakes tradeoffs Lead and mentor a Business Operations team focused on scaling patient acquisition and overseeing operational strategies for core experiences and growth initiatives Required qualifications 10+ years of experience in Business Operations or Strategy & Operations in growth-focused roles 5+ years of experience managing high-performing teams Strong ability to define product strategy and performance metrics that drive innovation Experience leading cross-functional processes and aligning senior stakeholders in dynamic environments Proven track record of synthesizing complex inputs into clear narratives for strategic decision-making