Insight Global is seeking a Director, Centralized Business Operations to drive operational excellence and revenue growth for a leading healthcare organization. This individual will oversee centralized business functions focused on patient retention, operational efficiency, and enhanced patient experience, while executing strategic initiatives that impact the organization at scale. This is a highly visible leadership role with direct exposure to executive leadership, responsible for both team performance and enterprise-wide operational transformation initiatives.
REQUIRED SKILLS AND EXPERIENCE:
Bachelor’s degree (Master’s preferred) 7+ years of overall business experience with leadership/management responsibility Proven experience leading large operations teams and centralized functions Strong background in process improvement, analytics, and operational strategy
NICE TO HAVE SKILLS AND EXPERIENCE:
Experience within healthcare or DME industry Experience managing call centers or centralized operations environments Exposure to data analytics and performance optimization initiatives
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This position is listed as full time and onsite.