HHAeXchange is seeking a Director of Customer Experience to own AI-powered, automated engagement across the customer base. You will design systems from onboarding to risk intervention, lead a team, and actively build tooling and data workflows in a hybrid NYC environment.
You will partner with cross-functional teams to scale adoption, establish KPI dashboards, and deliver automated QBRs and recommendations. This is a senior, player-coach role with a strong emphasis on hands-on implementation.
#J-18808-LjbffrDirector of AI-Driven Customer Experience in new york at Unknown Company
This position is listed as full time and hybrid.