Wescom Financial in Pasadena, CA seeks a Director of Member Experience to lead the enterprise MX strategy, governance framework, and operating model. You will direct the Voice of the Member program, align initiatives across business units, and oversee the centralized Member Journey framework to drive loyalty and growth.
You will supervise the MX team, define strategic priorities, mature MX capabilities, and translate insights into measurable business outcomes, transformation initiatives, and
#J-18808-LjbffrDirector, Member Experience & Strategy in pasadena at Unknown Company
This position is listed as full time and onsite.