Director, Media Sales and Enablement

Job Overview

The Director, Media Sales & Enablement leads a team of 5–7 Sales Specialists and Sales Leads across Apparel, Center Core, and Home categories. They develop market-leading media strategies and innovative solutions that meet client needs and drive revenue growth. The Director promotes Macy’s Media Network offerings, expands the client base, and unlocks incremental spend with existing clients. They provide coaching and development, build relationships with key decision makers, manage the sales pipeline, collaborate with other functions, and cultivate a performance-driven culture.

What You Will Do

• Lead a team of 5–7 Sales Leads and Specialists dedicated to serving clients across Apparel, Center Core, and Home categories.
• Maintain strong relationships with merchandising and digital partners to drive integrated offerings across the business.
• Provide coaching and development to the sales team, focusing on both selling skills and proficiency in backend processes and CRM tools.
• Drive the sales cycle for Macy’s Media Network by establishing a robust pipeline of demand for Macy’s advertising solutions.
• Collaborate with the Head of Sales to set individual sales goals for the team.
• Prioritize and lead new client acquisition and outreach efforts in under-penetrated or untapped categories.
• Guide the Sales team on effective collaboration with other functions within MMN and across the enterprise to achieve positive client and business outcomes.
• Work closely with Sales Analytics to enhance data visualization, facilitating better understanding and communication of trends and benchmarks from campaigns to inform future actions and recommendations.
• Listen actively to advertiser needs and provide feedback to the product development team for continuous innovation and optimization of MMN’s channel offering and capabilities.
• Develop and maintain a suite of sales enablement tools, including training modules, onboarding materials, and other resources.

Skills You Will Need

• Leadership: Demonstrated ability to lead, coach, manage, and motivate high-performing Sales teams effectively.
• Strategic Thinking: Proven track record as a strategic thought leader, capable of developing and executing market-leading media strategies that drive revenue growth.
• Relationship Building: Strong networking skills and the ability to establish and maintain relationships with key decision-makers.
• Collaboration: Highly collaborative mindset with the capacity to work effectively with internal and external partners.
• Communication and Presentation: Excellent communication and presentation skills, particularly at the executive level.
• Media Sales Cycle Management: Experience in driving the sales cycle with a robust pipeline of demand for advertising solutions.
• Solution-Oriented: Ability to remain calm under pressure and find innovative solutions to challenges.
• Business Acumen: Strong business acumen with experience in pitching and closing joint business partnership agreements.
• Data Analysis: Proficiency in data analysis and visualization to enhance understanding and communication of trends and benchmarks from campaigns.

Who You Are

• Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy’s aspires to achieve every day in every way.
• Bachelor’s degree or equivalent work experience in a related field; 5–8 years of advertising sales experience and 3–5 years of experience leading teams.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Required to work on-site in Macy’s NYC office multiple days each week (≥2 days) to ensure optimal collaboration with the team, business partners, and clients. Able to work a flexible schedule based on department and company needs.

What We Can Offer You

• An inclusive, challenging, and refreshingly fun work environment.
• Competitive pay and benefits rooted in principles of equity.
• Performance incentives and annual merit review.
• Merchandise discounts.
• Health and wellness benefits across medical, dental, vision, and additional insurance.
• Retirement savings plan with 401(k) match opportunity.
• Employee assistance program (mental health counseling and legal/financial advice).