Director Marketing Technology

LHH is partnering with a leading hospitality and consumer services organization to hire a Director, Marketing Technology Platform . This newly created leadership role will own the strategy, roadmap, architecture, and adoption of a next-generation marketing technology ecosystem centered around Adobe Experience Cloud. The Director will lead platform development, oversee implementation and governance, manage vendor partnerships, and build a high-performing internal team to support enterprise-wide personalization and customer engagement initiatives. The ideal candidate brings deep Adobe Experience Cloud expertise, experience leading complex martech transformations, and a track record of building and scaling technology teams.

This is a hybrid position based in Phoenix, Arizona , requiring three days onsite each week. The role offers a competitive salary between $160,000-$189,000 , plus annual bonus eligibility, comprehensive benefits, and the opportunity to play a key role in a significant enterprise technology transformation.

What you will do:

• Own the strategy, roadmap, and architecture of the organization's marketing technology platform (Adobe Experience Cloud), focused on personalization, customer data, and digital engagement.
• Lead and develop a cross-functional team responsible for platform architecture, integrations, governance, data management, and administration.
• Partner with executive stakeholders, product, engineering, marketing, and data teams to drive platform adoption and business value.
• Oversee implementation partners, managed service providers, budgets, vendor relationships, and technology investments.
• Ensure platform compliance with privacy, security, governance, and regulatory requirements.
• Establish KPIs, operating models, training programs, and change management initiatives to support long‑term platform success.

What you will bring:

• 10+ years of experience in marketing technology, digital platforms, marketing operations, or related technology leadership roles.
• Deep expertise with Adobe Experience Cloud solutions, including Adobe Experience Platform and customer data technologies.
• Experience leading large-scale platform implementations, strategy development, and cross-functional technology initiatives.
• Proven success building, mentoring, and scaling technical teams.
• Strong understanding of data governance, privacy regulations, consent management, and enterprise architecture.
• Experience managing technology vendors, consulting partners, budgets, and service agreements.
• Excellent executive communication, stakeholder management, and strategic planning skills.
• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent experience.
• Hospitality, travel, consumer brand, or customer-centric industry experience preferred.