Director, Learning Strategy & Enablement

Negotiable within or near FCI territory,

The Director, Learning Strategy & Enablement supports FCI’s employee learning ecosystem by translating strategic priorities into practical learning, career development, and technology adoption experiences in collaboration with the Organizational Development team. This role serves as the enterprise owner of the Learning Management System (LMS), develops employee learning and career-development resources, and coordinates Microsoft 365 and Copilot learning and adoption efforts to strengthen employee capabilities and organizational performance.

For more information regarding salary and benefits, visit our website:

What You Will Contribute

• Support employee learning and career-development strategies by translating Association priorities into practical learning pathways, resources, and experiences aligned with FCI values, Culture Compass, and Enterprise Behaviors.
• Build career-development tools and learning resources that help employees identify growth opportunities and support leaders in coaching and employee development planning.
• Serve as the operational owner of the LMS, overseeing administration, governance, curriculum structure, learning assignments, reporting, system enhancements, and vendor relationships.
• Coordinate and facilitate employee learning and adoption efforts for Microsoft 365 and Copilot, partnering with Information Systems, Information Security, and business teams to provide practical, role-relevant learning.
• Design and facilitate employee development programs, workshops, onboarding experiences, and learning resources using adult-learning and instructional-design practices.
• Use learning, performance, engagement, and development data to evaluate outcomes, identify needs, and continuously improve learning experiences and resources.
• Coordinate cross-functional learning initiatives and partnerships by establishing scalable processes, supporting project execution, and recommending improvements based on employee needs and business outcomes.

What We Are Looking For

Required Skills

• Advanced knowledge of learning and development, career development, adult learning, instructional design, facilitation, and learning evaluation.
• Advanced LMS administration skills, including governance, reporting, troubleshooting, and vendor partnership.
• Strong working knowledge of Microsoft 365 and Copilot and the ability to facilitate practical technology learning for employees.
• Strong facilitation, consulting, stakeholder management, and written and verbal communication skills.
• Strong project management, analytical, organizational, and problem-solving skills with the ability to independently prioritize work and develop scalable learning solutions.

Minimum Qualifications

• Bachelor’s degree in organizational development, human resources, education, leadership, instructional design, communications, business, technology adoption, or a related field.
• Minimum of 5 years of related experience in learning and development, talent development, instructional design, employee training, learning technology, organizational development, or a related field.
  • or an equivalent combination of education, experience, and skill sufficient to perform the essential functions of the job.
• Professional certification in learning and development, instructional design, coaching, change management, project management, Microsoft 365, or a related area is preferred .
• Willingness to pursue relevant technology or learning certifications may be required.