Acosta Employee Holdco LLC in Jacksonville, FL seeks a Senior Lead to build and govern the GBS knowledge infrastructure for its dual-hub GCC. You will own the SOP library, process maps, RACI documentation, and the knowledge transfer program to ensure every migration has a complete documentation package.
Lead a team of analysts, set governance standards, QA readiness, and align documentation with AI/automation initiatives while advising executives on risks and transformation opportunities.
#J-18808-LjbffrDirector, Knowledge Management & Process Governance in jacksonville at Unknown Company
This position is listed as full time and onsite.