- Establish and lead the Service Management Office, defining governance frameworks, standards, and performance mechanisms for Client IT Operations.
- Drive major incident, problem/RCA, change, and release governance, ensuring disciplined execution and executive-quality communications across global teams.
- Partner with technical leaders to convert recurring incidents and control gaps into prioritized improvement initiatives with measurable operational reporting.
Director, IT Operations (Fully Remote) in workfromhome at Unknown Company
This position is listed as full time and onsite.