Establish and lead the Service Management Office, defining governance frameworks, standards, and performance mechanisms for Client IT Operations. Drive major incident, problem/RCA, change, and release governance, ensuring disciplined execution and executive-quality communications across global teams. Partner with technical leaders to convert recurring incidents and control gaps into prioritized improvement initiatives with measurable operational reporting. #J-18808-Ljbffr
Director, IT Operations (Fully Remote) in workfromhome at Unknown Company
This position is listed as full time and onsite.