Director, Head of Third-Party Claims

Who We Are

Revantage, a Blackstone Real Estate portfolio company, is a global provider of corporate services. With a corporate purpose of ‘In Pursuit of Better,’ Revantage delivers value‑added services and world‑class talent for Blackstone Real Estate portfolio companies across diverse asset classes including residential, logistics, office, hospitality and retail sectors. Headquartered in Chicago, the company’s footprint extends across North America, Europe and Asia Pacific. Rooted in a commitment to collaboration and inclusivity, Revantage goes beyond traditional corporate services and acts as a trusted partner. Across offerings that include finance, technology, human resources and operations, Revantage proactively anticipates stakeholder needs, recruits exceptional talent and enables its business partners to thrive.

What We Value

Our people are our most important asset, enabling Blackstone portfolio companies and investments to scale and thrive. Together, we foster a workplace where everyone can be themselves, enabling them to do their best work. At Revantage, we have exceptional people who live our values and help us pursue better every day. We offer dynamic and meaningful work, competitive compensation, benefits and flexibility. We listen and take action to ensure our organization evolves to reflect our employees’ voices and support an inclusive culture. Our commitment to our people and collaborative culture has earned us numerous awards as a top employer.

The culture is built on our shared core values and commitment to be:

• Learners – We learn from our challenges and successes
• Leaders – We commit to continuous improvement
• Enthusiasts – We face challenges with optimism and believe anything is possible
• Achievers – We expect high standards for ourselves and enable the success of our teams
• Partners – We deliver value and positive impact to our partners

Why This Role Is Valuable

As a senior member of the IAS Claims function, the Head of Third‑Party Claims provides strategic leadership and oversight for all third‑party liability and financial lines claims programs. The role is responsible for claim outcomes, stakeholder engagement, claims governance, market relationships, and talent development across a broad range of liability exposures.

How You Add Value

• Lead third‑party claims strategy and performance: establish strategic priorities for casualty, workers’ compensation, and financial lines exposures.
• Provide executive oversight of complex, high‑severity, sensitive, or reputationally significant claims.
• Act as the primary escalation point for significant liability and financial lines matters.
• Lead strategic oversight of coverage analysis and claim positioning across programs, ensuring alignment with policy intent and organizational priorities.
• Collaborate with insurers, legal counsel, brokers, and internal stakeholders to address coverage disputes, allocation issues, and policy interpretation challenges.
• Anticipate emerging risks, litigation trends, and regulatory developments that may impact portfolio companies or insurance programs.
• Drive consistency in claim handling philosophy, stakeholder engagement, and escalation practices.

Third‑Party Claim Responsibilities

• Casualty & Liability
• General Liability
• Pollution and Legal Liability
• Reputational Risk
• Tenant Liability / Discrimination
• Auto Liability
• Workers’ Compensation
• Financial Lines: Directors & Officers Liability (D&O), Employment Practices Liability (EPL), Errors & Omissions Liability (E&O), Fiduciary Liability, Crime, Cyber, Transactional Risk

Trusted Advisor to Portfolio Companies and Stakeholders

• Develop relationships with leadership, risk management, and legal stakeholders.
• Provide guidance on claims, coverage, litigation trends, and risk mitigation.
• Ensure claim activity aligns with portfolio objectives and organizational priorities.
• Represent the Claims function during executive reviews, stewardship meetings, and strategic planning sessions.
• Develop and maintain relationships with carriers, brokers, TPAs, defense counsel, and vendors.
• Lead claim reviews focused on outcomes, service delivery, and improvement.
• Evaluate partner performance and drive accountability for service expectations, claim quality, responsiveness, and results.
• Provide feedback on carrier, broker, counsel, and vendor performance to support long‑term program improvement.
• Partner with placement and underwriting stakeholders to inform program strategy and renewal discussions.
• Support strategic initiatives and enterprise alignment, collaborating across functions including Placement, Transactions, Advisory & Communications, Legal, Treasury, Finance, and Data & Technology.

Data‑Driven Decision Making

• Leverage claims analytics, portfolio trends, and litigation insights.
• Partner with the Head of Claim Operations and Claims Analysts to identify emerging risks.
• Translate insights into actionable recommendations for loss control, underwriting, and risk financing.
• Use performance metrics to evaluate team effectiveness and organizational performance.

Lead and Develop Talent

• Coach and develop Claim Specialists and Claims Analysts.
• Set expectations around quality, communication, accountability, and stakeholder engagement.
• Identify issues, opportunities, and risks proactively.
• Foster independence, collaboration, and continuous improvement.
• Identify capability gaps and develop succession and talent strategies.

What You Bring to This Role

Required

• Bachelor’s degree from an accredited institution.
• 15+ years of claims experience in casualty, liability, workers’ compensation, or financial lines.
• Leadership experience managing claims teams or functions.
• Strong understanding of liability and financial lines claim management, insurance policy structures, coverage analysis, allocation, litigation, and recovery strategies.
• Experience navigating complex coverage issues involving multiple policies, carriers, insured entities, and stakeholder groups.
• Proficiency in engaging carriers, brokers, TPAs, legal counsel, and senior stakeholders.
• Strong communication, leadership, and stakeholder management skills.
• Experience leading through change and developing high‑performing teams.
• Familiarity with RMIS platforms, including Origami Risk.

Preferred

• Juris Doctor (JD), CPCU, AIC, ARM, or other advanced degree or designation.
• Experience supporting complex insurance programs with multiple entities, jurisdictions, and lines of coverage.
• Experience managing claims involving layered insurance programs, captive structures, and complex multi‑policy coverage.
• Experience with captive programs, shared insurance structures, or large deductible programs.
• Exposure to multinational insurance programs and cross‑border claims management.
• Experience influencing underwriting strategy, renewal discussions, or insurance program design.
• Experience supporting commercial real estate, hospitality, multifamily, industrial, or related asset classes.

Compensation and Benefits

Base Compensation Range: $170,000.00 to $200,000.00 annually. This range represents the low and high end of the company’s base compensation for this position. Total Direct Compensation may include discretionary bonus and incentive compensation on an annual basis.

Benefits: Health insurance coverage, retirement savings plan, paid holidays, and paid time off (PTO). Additional benefits such as 401(k) match, wellness benefits, and professional development resources are also available.

Perks: Competitive salary, hybrid work policy, weekly meeting‑free work time, summer Fridays, work‑from‑anywhere options, in‑house and external learning & development opportunities, and generous health insurance and wellness benefits.

Equal Opportunity Employer

Revantage is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to, veteran status, uniformed servicemember status, race, color, caste, immigration status, religion, religious creed, sex, gender expression, gender identity, marital status, sexual orientation, pregnancy, age, national origin or ancestry, citizenship, physical or mental disability, genetic information, protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law. We are committed to providing reasonable accommodations. If you need an accommodation to complete the application process, please email