Mastercard Inc. in O’Fallon, MO is seeking a Director, Enterprise Operations to lead customer experience strategy and modernize service delivery across Desktop, Field Support, and TechBar.
You will manage a large, hybrid team including 16+ managers and ~200 contingent workers, drive automation and analytics, set KPIs and SLAs, and partner with enterprise stakeholders to ensure scalable, secure operations.
#J-18808-LjbffrDirector, Global Workplace & IT Operations in o’fallon at Unknown Company
This position is listed as full time and hybrid.