Director, Global Vendor Strategy & Customer Operations

Affirm is looking for a senior leader to join the global operations team as the Director, Vendor Strategy & Operations, guiding Affirm's global BPO and vendor program. This role partners across a large, dispersed vendor network to reinvent customer servicing at scale.

The ideal candidate has deep fintech and financial services operations experience, a data-driven mindset, and a proven ability to drive customer-centric, high-performing cultures across diverse teams.