Director, Global Travel Operations, Corporate Card & Meetings Management

Responsibilities

• Provides enterprise-wide leadership for Allstate’s global travel, meetings & events, corporate card, and travel & expense ecosystem.
• Serves as the operational owner and strategic integrator of travel operations, payment programs, meetings governance, duty of care, supplier performance, traveler experience, and financial controls.
• Owns end-to-end global travel operations, ensuring consistency across regions, agencies, airlines, hotels, ground transportation, rail, meetings travel, and technology platforms.
• Develops and executes a multi-year travel operations roadmap aligned to enterprise financial goals, employee experience, sustainability, resilience, and risk tolerance.
• Partners with the Allstate Catastrophe organization and external service providers to ensure readiness and resilience in response to climate-related events.

Requirements

• 15+ years of progressive leadership in global travel operations, meetings management, corporate card/T&E programs, or adjacent enterprise operations.
• Demonstrated ownership of enterprise-wide programs in large, complex, regulated organizations.
• Deep experience with supplier negotiations, governance, and performance oversight.
• Strong financial and analytical acumen managing large budgets, KPIs, and risk controls.
• Proven success leading cross-functional initiatives across Finance, Procurement, Security, Technology, Risk, and Audit.
• A digital native demonstrates strong fluency with technology.
• Executive-level communication skills with the ability to influence without authority.
• Track record of operational transformation, process improvement, and technology adoption.
• Relationship-based role: Acts as a strategic partner responsible for building and maintaining relationships across all touchpoints.