HAVI, based in Chicago, seeks a Director of Service Delivery for a hybrid role at 345 N Morgan St. You will own end-to-end service delivery, ensuring alignment with SLAs, KPIs, and contracts while driving standard processes and improvement across regions.
Lead multi-disciplinary teams, partner with sales, product, IT, and finance to achieve profitable, scalable service outcomes. A background in ITIL, global delivery, and automation will support transformation initiatives and governance forums.
#J-18808-LjbffrDirector, Global Service Delivery & Operations in chicago at Unknown Company
This position is listed as contract and hybrid.